WODIFY WE’RE BREAKING UP: IT’S NOT US, ITS YOU.
So if you haven’t noticed, it’s been a little tense and hectic around the gym lately. It’s never easy to end a relationship that isn’t working, but we’re here to finally announce our break-up. Effective March 13th…
Wodify we’re breaking up you. It’s not us, it’s YOU…
You’ve probably noticed over the past couple months that we’ve been having some issues with our workout tracking and class sign-ins. From the spinning wheel of death to frequent down times, Wodify has been suffering from some growing pains, and it’s been hurting us as a gym. Sure we always have a backup, but when we invest so much in software, we expect near perfection! And as we grow and expand, we want to make sure we have the infrastructure in place to support us. Our impending move just made the timing seem all the more right to finally act on our misery.
We’ve definitely changed too. Over time, we have realized that Wodify just isn’t doing it. Wodify has been used for all our billing purposes and our workout tracking, which leads to lots and lots of headaches for me, Jeff, and all of our FBBC team on the backend. What should only take a little bit of time, ends up taking us hours each week with all the glitches.
So in an effort to devote more time to you, our fit family members, our switch will involve moving to a NEW platform. There are some logistics to work out – but the long and short of it is, we will use Zen Planner to run our back of the house metrics, billing, and workout tracking.
What’s even better is that Zen Planner will allow us to store things like weight, measurements, and body fat to just 1 software, eliminating the use of Fit Clients for that part.
Unfortunately, we will still have to use Fit Clients for weekly progress pictures until we find a better solution.
Zen Planner will be how we manage your memberships from now on. We expect to see fewer issues with communication, signing in, billing, and we will have better integration with our website. I’ll try to do a demo video in the next couple of days to walk you through the software.
But what you need to know is that you’ll no longer see bills from Wodify and that we will be sending you an email about getting your billing info setup in the new system over the next couple weeks. Your billing date will remain the same, as will rates, so not much change on your end!
We will be putting out how-to-guides for anyone that needs a little more assistance.
If you have questions about the switch over please let us know.